Privacy Policy

How we collect, use, and protect your information

Last Updated: August 17, 2026

1. Introduction

28 Tuning Haus (“we,” “us,” or “our”) operates this website and provides automotive performance, tuning, and repair services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our business.

By using this website, you consent to the practices described in this policy. If you do not agree with these practices, please do not use the website.

2. Information We Collect

Information You Provide

When you submit an estimate request or otherwise contact us through the website, we collect the information you provide, which may include:

  • Your name
  • Your email address
  • Your phone number
  • Vehicle information (make, model, and year)
  • The service or service category you are interested in
  • Any message or details you include with your request

Information Collected Automatically

When you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, pages visited, and the date and time of your visit. This information helps us operate, secure, and improve the website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your estimate requests and other inquiries
  • Provide, maintain, and improve our products and services
  • Schedule appointments and communicate with you about your vehicle
  • Prevent fraud, abuse, and unauthorized use of the website
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Sharing & Disclosure

We may share your information with service providers who help us operate the website and deliver our services, including:

  • Email delivery providers (to send estimate responses and communications)
  • Security and abuse-prevention services (to protect the website from spam and automated attacks)
  • Hosting and infrastructure providers
  • Rate-limiting and data-processing services used to keep the website reliable

We may also disclose your information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and improve your experience. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the website may not function properly without them.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to provide our services, or to comply with applicable legal, accounting, or reporting requirements.

8. Your Rights & Choices

You may request access to, correction of, or deletion of the personal information we hold about you at any time. To make such a request, or to ask questions about how your information is handled, contact us using the details below. We will respond to verified requests within a reasonable time.

9. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date above. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Please also review our Terms of Service.